Contractual data processing terms for customer review
Lexandro.ai makes a Data Processing Addendum available for customers that require contractual processor terms as part of legal, privacy, procurement, or security review.
The Data Processing Addendum is intended to support organisations using Lexandro.ai in workflows that may involve documents, internal knowledge, prompts, outputs, or other content that can include personal data. It forms part of the customer contracting process where data processing terms are required and is designed to provide a clear contractual framework for the handling of customer data within the platform.
In practice, the DPA is most relevant for organisations that need to assess how data is processed in connection with the use of Lexandro.ai before rollout, onboarding, or wider internal adoption. This may include law firms, in house legal teams, regulated organisations, public sector bodies, and other professional environments where privacy, confidentiality, accountability, and reviewability matter.
Purpose of the DPA
The purpose of the Data Processing Addendum is to define the data processing relationship between Lexandro.ai and the customer where Lexandro.ai processes personal data on the customer’s behalf in connection with the services.
It is intended to clarify the respective responsibilities of the parties and to provide appropriate contractual terms around the processing of customer data within the platform. This includes establishing the legal framework for processor obligations, setting out the types of safeguards that apply to customer data, and supporting the customer’s own privacy and compliance review.
The DPA is not intended to operate in isolation. It sits alongside the broader customer agreement, commercial terms, privacy documentation, and any relevant security or compliance materials made available during the customer evaluation and contracting process.
What the DPA typically covers
Depending on the customer setup, the nature of the deployment, and the applicable contracting process, the Data Processing Addendum may address topics such as the following.
Roles and responsibilities
The DPA can set out when the customer acts as controller and when Lexandro.ai acts as processor in relation to personal data processed through the platform. It can also clarify the scope of processing activities carried out on the customer’s behalf in connection with the agreed services.
Processing instructions
The DPA can provide the contractual basis on which Lexandro.ai processes personal data under the documented instructions of the customer, as required in processor based relationships.
Confidentiality
The DPA can include confidentiality obligations relating to personnel, access to customer data, and the handling of information processed through the platform.
Security measures
The DPA can address the security measures designed to protect customer data, including relevant organisational and technical controls appropriate to the services and the nature of the processing.
Subprocessors
Where relevant, the DPA can address the use of subprocessors in connection with the delivery of the services, including the contractual framework under which such providers may support hosting, infrastructure, security, communications, or other operational functions.
International transfers
Where customer data may be processed across jurisdictions, the DPA can address the applicable transfer framework and any relevant safeguards required under data protection law.
Assistance and cooperation
The DPA can set out how Lexandro.ai supports the customer in relation to privacy related requests, regulatory requirements, or other processor level obligations to the extent relevant to the services provided.
Deletion or return of customer data
The DPA can also address the treatment of customer data at the end of the relevant service relationship, including deletion or return where applicable under the customer agreement.
When customers usually request a DPA
A Data Processing Addendum is typically requested during legal, privacy, procurement, compliance, or security review. In many organisations, it forms part of the standard evaluation process before a platform is approved for use with operational, legal, regulatory, or document based workflows.
It is particularly relevant where teams expect to use Lexandro.ai in environments involving sensitive documents, internal knowledge, document analysis, legal workflows, regulated activities, or other work where the handling of personal data must be contractually addressed.
For some customers, the DPA is part of an early evaluation process. For others, it becomes relevant at the point where deployment scope, user access, data flows, and internal governance requirements are being reviewed in more detail. In either case, the purpose is the same: to provide an appropriate contractual structure around data processing in connection with the use of the platform.
How the DPA fits into customer review
The DPA should be understood as one part of a broader customer review and contracting process.
Customers evaluating Lexandro.ai often review several related areas together, including privacy, security, rollout planning, governance expectations, and the commercial framework for deployment. In that context, the DPA supports review of the processor relationship and the contractual handling of customer data, while other materials may address broader product, security, or operational questions.
This is especially relevant for customers who need to understand not only what the platform does, but also how it can be deployed in a way that fits their internal legal, privacy, and procurement requirements.
Who this is designed for
The Data Processing Addendum is intended for customers that require a formal processor addendum as part of platform adoption. This includes organisations that want a clear contractual basis for the processing of personal data in connection with their use of Lexandro.ai.
Typical examples include:
- Law firms reviewing confidentiality and document handling requirements.
- Corporate legal teams assessing data processing terms before internal rollout.
- Enterprises conducting procurement and security review for broader adoption.
- Regulated organisations that require processor terms as part of privacy and compliance governance.
- Public sector or institutional customers that need contractual clarity around the handling of data within digital workflows.
Relationship to customer content
Where customers use Lexandro.ai in connection with their own documents, internal knowledge, uploaded materials, prompts, outputs, or other workflow content, the DPA can provide the contractual framework for processing personal data contained in that content, to the extent applicable.
This is particularly important in professional environments where documents and workflows may contain personal data, confidential material, commercially sensitive information, or regulated content. The DPA helps ensure that the processor relationship is addressed in a clear and structured way as part of the overall service arrangement.
Available as part of the contracting process
Lexandro.ai makes the Data Processing Addendum available as part of the customer evaluation and contracting process for organisations that require it.
The exact form of the DPA, and the way it is reviewed, may depend on the customer’s setup, regulatory environment, internal approval process, and the scope of the proposed deployment. Where appropriate, it can be reviewed alongside related legal, privacy, and security materials.
Summary
The Data Processing Addendum is intended to give customers a clear contractual framework for processor level data handling in connection with their use of Lexandro.ai.
It supports privacy, legal, procurement, and security review by addressing core data processing terms in a form suitable for customer contracting. For organisations evaluating Lexandro.ai for document based, knowledge based, or other data sensitive professional workflows, the DPA forms an important part of the broader trust, governance, and deployment conversation.